A practical guide to engaging young people in public libraries
The PLV Young Adult Playbook helps public library staff better understand, welcome and engage young people aged 12-25.
Developed by Public Libraries Victoria and YLab, the Playbook combines the voices of young people with the experience of library staff to provide practical, adaptable guidance for everyday library work.

Why it matters
Libraries are one of the few free, accessible community spaces where young people can learn, connect and belong.
However, young people are navigating increasingly complex challenges, including cost-of-living pressures, education and employment demands, and growing wellbeing concerns. The Playbook helps library staff respond with confidence, creating services, spaces and experiences that are welcoming, relevant and inclusive.
What’s inside?
The Playbook includes:
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Insights from young people across Victoria
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Practical strategies for youth engagement
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Program ideas and real-world library examples
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Templates, planning tools and conversation guides
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Case studies and partnership opportunities
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Guidance on inclusive, culturally safe and trauma-informed practice
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A Youth Services Navigator to support appropriate referrals when needed
How it was developed
The Playbook was co-designed by Public Libraries Victoria and YLab in consultation with:
- Young people from across Victoria
- Library staff working directly with young people
- A project working group representing metropolitan and regional library services
This collaborative approach ensures the resource reflects both lived experience and the realities of public library practice.
Young people don’t need libraries to be perfect. They need them to be welcoming, relevant and open to connection.
Who it’s for
The Playbook is designed for:
- Library staff working with young people
- Team leaders and managers
- Community engagement and programming staff
- Anyone looking to strengthen youth engagement in public libraries
Download the Playbook
Download the PLV Young Adult Playbook and explore practical tools, ideas and inspiration for connecting with young people in your community.