Your Library
Technology Support Officer
Eastern Suburbs
Permanent Full Time
Band 4 $75,150 – $81,650 pa
Closing Date: 21/09/2026 11:59 pm
About the Role
Are you passionate about technology and helping others build confidence in the digital world?
As a Tech Support Officer, you will:
* Deliver engaging educational programs to improve patrons’ knowledge of digital library resources and technology use.
* Support and train staff to confidently use technology and promote digital services to the community.
* Work closely with the Technology and Digital Services Lead to implement strategies that achieve our digital literacy goals.
* Provide exceptional customer service and ensure compliance with relevant standards, including Equal Employment Opportunity, Victorian Child Safe Standards, and OH&S.
This is an exciting opportunity to combine technical know-how with community engagement, making a real difference in people’s lives.
We’re seeking a team member who is:
* Tech-savvy and passionate about helping others learn.
* Skilled in delivering training or educational programs.
* A strong communicator with excellent problem-solving skills.
* Organised, adaptable, and able to manage multiple priorities.
* Is committed to Your Library’s values of inclusion, innovation and community service.
How to Apply
Email
https://www.yourlibrary.vic.gov.au/careers/
For further information contact: Emma Jahn, Regional Manager on 9800 6440 emma.jahn@yourlibrary.vic.gov.au 9800 6440
Full-time position, including rostered Saturdays (35 hours per week)
Part-time hours may be considered for the successful applicant
To commence as soon as possible
How to Apply
Applicants are encouraged to review the Position Description before applying.
Please submit:
* A current resume
* A written response to the Key Selection Criteria
Employment Documents:
https://www.plv.org.au/wp-content/uploads/2026/09/Band-4-Tech-Support-Officer-July-2025-3.pdf
For all positions see PLV Careers!