Bayside Library Service
Library Customer Service Officer
Sandringham and Hampton Libraries
Permanent Full Time
3A $72,331.61 + 12% superannuation
Closing Date: 03/09/2026 11:59 pm
About the Role
As a library customer service officer you will be responsible for ensuring that the library service is the centre of information in Bayside. You will be a member of the Sandringham – Hampton Libraries branch team but may be required to work at any of our 4 libraries.
This role is also part of our Library Children and Youth Services team providing weekly story time sessions to our youngest library users and their families. You will also provide innovative customer focused services to library users in a self-serve environment within the framework of current council and library policies and procedures.
You will be responsible for:
Providing welcoming community focused customer service.
Facilitating access to the collection through membership, promotion, circulation and shelving of library resources.
Providing information to customers about library resources, programs and services.
Preparing and deliver children’s programs under the guidance of the Children and Youth Services Librarian.
Supporting customers to navigate digital technologies.
How to Apply
via Council website
https://internalcareers.bayside.vic.gov.au/jobs/search
For further information contact: Luke Doyle ldoyle@bayside.vic.gov.au 9261 7858
For all positions see PLV Careers!