As you may be aware, Victorian Seniors Cards and Seniors Business Discount Cards are now available as digital cards, which cardholders can store and show on their smartphone in the Service Victoria app. These optional digital cards are free for senior Victorians. Cardholders can choose to use a physical plastic card or digital card or both – whichever option is best for them.
As part of the launch of these cards, some senior Victorians in our communities may seek support setting up their digital card from their local library.
To prepare library staff for enquiries on the digital Seniors Card and digital Seniors Business Discount Card, the Department of Families, Fairness and Housing invites you to a one-hour webinar.
Event details
Date: Thursday 20 July 2023
Time: 11am to 12 noon
Zoom link: https://us06web.zoom.us/j/88654927292?pwd=U2hxanZvZW9lVEQ5TzNUNDc4R2ZpQT09
The online event will provide:
- background information on these digital cards
- instructional presentations on how to create a Service Victoria account and how to add a digital Seniors Card or Seniors Business Discount Card to the Service Victoria app
- opportunities to ask questions
An Outlook calendar invitation will be circulated to library managers, who will be encouraged to share the link with staff. You can respond to the Outlook invitation or simply click here to join the webinar via Zoom on the day.
Accessibility
Live captions and Auslan interpreters will be in use throughout the session. If you have other accessibility requirements, please email [email protected] by 17 July 2023.
The event will be recorded for people who are unable to attend.
To assist in the meantime here is an A4 brochure containing information on how to support senior Victorians add the digital card to their Service Victoria app.
Printed stakeholder kits which include resources for libraries will be sent out in the coming months.
[Posted on behalf of the Dept of Families, Fairness and Housing]
Tried multiple times to join this webinar without success. Kept asking for Meeting passcode, which was not provided by PLV.
Sorry to hear of your issues in connecting Amy. The good news is that the webinar was recorded. The link to the recording has been sent to all library managers, so please contact your manager to get this access.