Moonee Valley Library Service


Library Customer Service and Program Support Technician

Ascot Vale Library

Permanent Part Time

Average of 19.25 hours per week (Monday morning, Thursday, Friday and every Second Saturday.

LIB4A $38.37 per hour plus 10% superannuation

Closing Date: 23/01/2022 11:45 pm


About the Role

The Opportunity

Working as part of a small professional team, you will provide high quality customer service to residents within the community. As a motivated Library Technician, you will have a particular focus on delivering programs and services for children at adults as well as assisting in the delivery of high-quality service for residents.


Provide prompt, accurate, courteous and consistent customer services to all users of Council libraries;
Undertake library tasks including; placing reservations, joining new members, assisting with room, equipment and event bookings and more;
Assist customers in the use of equipment and technology, such as; computers, photocopiers, wireless internet access, library apps, eBooks and mobile devices;
Under the direction of the Children and Youth Services Team Leader, conduct story time sessions for babies, toddlers and pre-school children in the library.

Skills & Experience

Diploma of Library and Information Services acceptable for Library Technician membership of the Australian Library and Information Association (ALIA);
Demonstrated customer service experience and skills, with the ability to deliver library programs to young people and adult community members;
Well-developed IT skills, including an understanding of computer and mobile technologies and the online environment;
Sound verbal and written communication combined with time management skills with the ability to work as part of a team;
Current Working with Children Check, or willingness to obtain.


At Moonee Valley City Council, we provide a number of benefits to our valued employees including:
Flexible work opportunities
Local Government Employees Health Plan
Novated vehicle leasing
Employee assistance programs / phone or in person counselling services

How to Apply

Applications must be submitted through our online system and should be in line with the Moonee Valley City Council Application Guide found at the bottom of the advertisement. Applications that do not meet these requirements may not be considered.

For further information, please view the Position Description or contact Chris Bolland, Team Leader Ascot Vale Library & Technology on (03) 9243 1938.

How to Apply

Apply via weblink above

For further information contact: Chris Bolland 92431938

Employment Documents:

For all positions see PLV Careers!