Melton City Libraries

 

Customer Service Library Technician (Weekend)

Permanent Part Time

Every Saturday 12.00pm – 4.00pm and every Sunday 12.50pm-4.00pm

0.22 FTE Band 4A Salary Range $65,364 to $69,299 per annum pro-rata + 10% Super

Closing Date: 27/05/2022 05:00 pm

 

About the Role

The Opportunity

Melton City Libraries is seeking an enthusiastic, vibrant, and energetic staff member to join the team. The role will be delivering high quality customer service, as well as assisting the community in the use of resources, technology, online platforms, digital literacy and learning programs.

Key Responsibilities

Deliver high quality customer service across the library service to ensure customers have a positive experience characterised by active engagement, providing direction to library officers as required.

Create a welcoming experience by engaging with customers throughout the library and undertaking library tasks.

Proactively assist customers to maximise their use of the library, resources, equipment, technology, and online platforms.

Deliver the day to day bookings, hire and operation of meeting rooms and tenant space.

Support the delivery of programs and outreach across the library service

About you

To be successful in this role you will have the following:

A Tertiary qualification acceptable for technician membership of the Australian Library and Information Association together with public library experience, or other relevant qualification together with relevant public library and program delivery experience.

Excellent customer service and technology skills with the ability to confidently engage with customers.

How to Apply

Melton City Council Careers Page
https://applynow.net.au/jobs/MEL452-customer-service-library-technician

For further information contact: Hayley Martin hayleym@melton.vic.gov.au 0397475224

Employment Documents:
https://www.plv.org.au/wp-content/uploads/2022/05/Customer-Service-Library-Technician-Weekend_Apr22.pdf

For all positions see PLV Careers!