Greater Dandenong Libraries

Position Title: Library Service Officer (Programs and Support)

Permanent Part Time (28 hours per week, Monday – Thursday)  Band 4 (pro rata plus super)

Closing date: 5pm Friday 14th May 2021

About the Role

The permanent part time Library Service Officer (Programs and Support) works within the Community Arts, Culture and Library Services Department, and at both Library sites, Springvale and Dandenong.

The primary objectives of the position are to:

  • Support and assist the community to access and use Library services and resources.
  • Contribute to the delivery of excellent service delivery through Greater Dandenong’s Library Service.
  • Deliver high quality Library Programs that support learning, literacy and social inclusion.

The successful applicant will have experience in engaging service delivery, an understanding of positive customer service principles, adult learning principles and experience working in a culturally and linguistically diverse environment. The ideal candidate will have an aptitude for learning in a fast-paced environment and be motivated to support the delivery of a variety of library programs to engage with the community. An understanding and demonstrated experience of current technologies and willingness to embrace and explore emerging technologies relevant to libraries is essential.

Regular evening and weekend shifts are compulsory.

As we are a Libraries Up Late Library we are open until 10pm on Thursdays.

For further information, please contact Ros Tiberi, Team Leader Library Customer Experience, via email:, or phone: 8571 1416

Download the full position description here.

How to apply

Visit the City of Greater Dandenong website:

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